Customer Satisfaction Evaluation

Customer Satisfaction Evaluation
Author :
Publisher : Springer Science & Business Media
Total Pages : 319
Release :
ISBN-10 : 9781441916402
ISBN-13 : 1441916407
Rating : 4/5 (407 Downloads)

Book Synopsis Customer Satisfaction Evaluation by : Evangelos Grigoroudis

Download or read book Customer Satisfaction Evaluation written by Evangelos Grigoroudis and published by Springer Science & Business Media. This book was released on 2009-11-07 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.


Customer Satisfaction Evaluation Related Books