This book details the prerequisite knowledge every consultant must master when delivering complex professional services. Coupled with the author's and his indus

Coverage includes: chartering, organizing, and establishing metrics for professional services; addressing the unique challenges faced by professional services i

Although the nature of service delivery varies significantly from profession to profession, the way the service is delivered tends to be fairly consistent among

The Practice of Professional Coaching Change is the life-blood of consulting just as organizations endure only through successful change. The reality of this mu

Although the nature of service delivery varies significantly from profession to profession, the way the service is delivered tends to be fairly consistent among