When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is

This book has been replaced by Introduction to Mediation, Moderation, and Conditional Process Analysis, Third Edition, ISBN 978-1-4625-4903-0.

Mediation is used to resolve disputes in business, employment, education, domestic relationships, religious organizations, government, international relations,

Mediation has become a common technique for terminating violent conflicts both within and between states; while mediation has a strong record in reducing hostil

A "how-to" book for clinical ethics consultants, palliative care professionals, and bioethics mediators in the most difficult situations in health care. Expande