A Literature Guide to the Hospitality Industry is an annotated bibliography of materials with the common theme of hospitality. For the purposes of the Literatur

Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business et

To research this book, the authors traveled to six continents, interviewed nearly a hundred industry experts, and analyzed multiple emerging trends among LGBT t

This second edition of the most complete introductory text available examines the whole of the hospitality industry and the ways in which it operates. The first