Agility and innovation are necessary to achieve global excellence and customer value in twenty-first century business; yet most approaches to business process e

Agility and innovation are necessary to achieve global excellence and customer value in twenty-first century business; yet most approaches to business process e

Innovation, agility, and coordination are paramount in the support of value in the global knowledge economy. Therefore, the long-term success of a company is in

"This book informs researchers and practitioners of novel and emerging research in information science and technology, allowing for the discussion and dissemina

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development compu