Managing a Quality Service

Managing a Quality Service
Author :
Publisher : Heinemann
Total Pages : 276
Release :
ISBN-10 : 0435401270
ISBN-13 : 9780435401276
Rating : 4/5 (276 Downloads)

Book Synopsis Managing a Quality Service by : Linda Nazarko

Download or read book Managing a Quality Service written by Linda Nazarko and published by Heinemann. This book was released on 2004 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook covers the knowledge and understanding required to deliver a quality service to the service user. It includes chapters on enabling and developing staff, partners in care, managing expectations and planning for the future.


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