Service design
| Author | : Great Britain. Office of Government Commerce |
| Publisher | : The Stationery Office |
| Total Pages | : 386 |
| Release | : 2007-05-30 |
| ISBN-10 | : 9780113310470 |
| ISBN-13 | : 0113310471 |
| Rating | : 4/5 (471 Downloads) |
Book Synopsis Service design by : Great Britain. Office of Government Commerce
Download or read book Service design written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
