Social Customer Experience

Author	: Dave Evans
Publisher	: John Wiley & Sons
Total Pages	: 384
Release	: 2014-04-21
ISBN-10	: 9781118826102
ISBN-13	: 1118826108
Rating	: 4/5 (108 Downloads)

DOWNLOAD EBOOK

Book Synopsis Social Customer Experience by : Dave Evans

Download or read book Social Customer Experience written by Dave Evans and published by John Wiley & Sons. This book was released on 2014-04-21 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on three main challenges faced by any company: understanding the social landscape, assessing current efforts, and implementing a complete strategy.

Social Customer Experience Related Books

Language: en
Pages: 384

Social Customer Experience

Authors: Dave Evans

Categories: Business & Economics

Type: BOOK - Published: 2014-04-21 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

This book focuses on three main challenges faced by any company: understanding the social landscape, assessing current efforts, and implementing a complete stra

Language: en
Pages: 0

Winning at Social Customer Care

Authors: Dan Gingiss

Categories: Internet advertising

Type: BOOK - Published: 2017-03-08 - Publisher: Createspace Independent Publishing Platform

DOWNLOAD EBOOK

"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experien

Language: en
Pages: 279

Customer Experience 3.0

Authors: John A. Goodman

Categories: Technology & Engineering

Type: BOOK - Published: 2014-08-12 - Publisher: HarperChristian + ORM

DOWNLOAD EBOOK

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphon

Language: en
Pages: 306

The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

Authors: Adam Metz

Categories: Business & Economics

Type: BOOK - Published: 2011-08-16 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game

Language: en
Pages: 320

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Authors: Reza Soudagar

Categories: Business & Economics

Type: BOOK - Published: 2011-10-28 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshin