The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in cr

Normal 0 false false false MicrosoftInternetExplorer4 Plan, Prepare, React, and Get Ahead Of Any Crisis—In Real Time! Your business or organization will face

Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has ye

The ebook edition of this title is Open Access and is freely available to read online. Presenting research on social media use in crisis and risk cases: a terro

Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, comb