The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Buil

Future success? or future shock? Only companies that plan ahead will survive the changes in business today--and tomorrow.

Carving out new service areas within existing space, forgoing massive additions or expensive new buildings, offers a cost-effective solution for budget-consciou

Keys to success -- Design your project -- Basic numeric analysis -- Basic process analysis -- Beyond the basics -- Act on what you learn -- Instructions and wor

For nearly two decades, the Public Library Association's Results Series has been the definitive resource for practical everyday management. After the time and e