Business Process Modeling, Simulation and Design covers the design of business processes from a broad quantitative modeling perspective. The text presents a mul

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical gui

This book constitutes the proceedings of the second workshop on Business Process Modeling Notation, BPMN 2010, held in Potsdam, Germany, in October 2010. The 6

Information systems have become a critical part of the infrastructure of most, if not all, businesses, government organizations, and even individual households.