Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

Get remote team members to interact as if they’re in the same room! Whether you’re videoconferencing with team members across the world or e-mailing a colle

It has been estimated that 70 percent of employee development takes place through informal learning, rather than through formal learning events. Employee Develo

This insightful book guides instructors on how to introduce undergraduate and postgraduate students to the interdisciplinary work of Peace and Conflict Studies