A new edition of the business classic for everyone navigating the wired marketplace.

Lists ninety-five ideas about customer-business interactions over the Internet, and explains how businesses must adjust.

The Cluetrain Manifesto began as a Web site (cluetrain.com) in 1999 when the authors, who have worked variously at IBM, Sun Microsystems, the Linux Journal, and

Blogs, networking sites, and other examples of the social web provide businesses with a largely untapped marketing channel for products and services. But how do