Responses to HC 720, session 2012-13 (ISBN 9780215054456)

In this inquiry the Committee examines the effectiveness of the current Service complaints procedures based on the findings of the Service Complaints Commission

The Armed Forces (Service Complaints and Financial Assistance) Bill (HL) deals with two matters: reform of the Service complaints system; payments to charities

The Armed Forces (Service Complaints and Financial Assistance) Bill (HL) deals with two matters: reform of the Service complaints system; payments to charities

It is accepted that the steady increase in the level of Service complaints made directly to the chain of command or referred by the Commissioner may indicate an